Frequently asked questions
Frequently asked questions from all of our viewers. Check in here first – maybe the answer to your question is in here!
- What devices can I watch from?
- How do I buy a stream with a voucher?
- Create an account
- I have lost my password, what can I do?
- How can I update my personal data?
- How do I purchase a broadcast or video?
- What settings are optimal for watching a broadcast?
- How do I cancel my subscription?
- Chromecast & Airplay
- Why can't I watch via SmartTV?
- How many devices can I have running at one time?
- My broadcast is buffering - what can I do?
- I bought the wrong broadcast/video, can I get my money back?
- How secure is my payment?
- I don't have any sound on my stream
- Problems with Chromecast