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Viewer

For you who watch.

My account

  • How many devices can I have running at one time?
  • Create an account
  • I have lost my password, what can I do?
  • How can I update my personal data?
  • If I log out or change my device, do I have to buy the stream again?
  • I have changed my email address, can I exchange my old one for my new one?
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Technical questions

  • What devices can I watch from?
  • What settings are optimal for watching a broadcast?
  • Chromecast & AirPlay
  • Why can't I watch via SmartTV?
  • My broadcast is buffering - what can I do?
  • I don't have any sound on my stream

Payment

  • Change payment method
  • How do I cancel my subscription?
  • How do I redeem a voucher?
  • How do I purchase a broadcast or video?
  • I bought the wrong broadcast/video, can I get my money back?
  • How secure is my payment?

Integrity and security

  • Cookie policy
  • User terms
  • Privacy Policy
  • Delete account
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