Viewer

My account

• How many devices can I have running at one time?
• Create an account
• I have lost my password, what can I do?
• How can I update my personal data?
• If I log out or change my device, do I have to buy the stream again?
• I have changed my email address, can I exchange my old one for my new one?

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Technical questions

• What devices can I watch from?
• What settings are optimal for watching a broadcast?
• Chromecast & AirPlay
• Why can't I watch via SmartTV?
• My broadcast is buffering - what can I do?
• I don't have any sound on my stream

Payment

• Change payment method
• How do I cancel my subscription?
• How do I redeem a voucher?
• How do I purchase a broadcast or video?
• I bought the wrong broadcast/video, can I get my money back?
• How secure is my payment?

Integrity and security

• Cookie policy
• User terms
• Privacy Policy
• Delete account